Return & Refund Policy

customer satisfaction is our priority. We strive to provide you with high-quality, handcrafted pieces that reflect elegance and tradition. However, if for any reason you are not fully satisfied with your purchase, we offer a flexible return policy as outlined below:

Eligibility for Return:

  • Products are eligible for return within 1 days from the date of delivery. 
  • Items must be unused, unwashed, unaltered, and in their original packaging with all tags intact. 
  • A return request must be initiated within the given time frame via our website or mail (support@vishwa9.com).

Conditions for Return:

  • No returns or exchanges will be accepted for products that are:

  • No returns or exchanges will be accepted for products that are:

  • Returned without original tags, packaging, or bill/invoice. 
  • Please ensure the product is repacked safely to avoid any transit damage, as damaged returns will not be accepted. 

Refund Policy:

  • Mode: Store credit or original payment method.

Eligibility for Refund 
  • Refunds are applicable only if the product is returned within 1 days of delivery and passes our quality inspection. 
  • The product must be unused, unwashed, unaltered, and returned with all original tags and packaging. 
  • Refunds will not be issued for any product that shows signs of wear, damage, or tampering.  
  • No refund will be processed for products that are returned in a damaged condition or fail to meet our return eligibility criteria. 
1. Refund Method  
  • All eligible refunds will be processed only to the original payment method used during checkout (credit/debit card, UPI, net banking). 
  • Refunds will not be provided in the form of store credit, cash, or wallet balance.  
2. Refund Timeline 
  • Once the returned product is received and approved by our quality team, the refund will be initiated within 3–5 business days. 
  • Depending on your bank or payment provider, the refunded amount may take up to 7–10 business days to reflect in your account.  
3. Non-Refundable Scenarios 
  • Products returned after the 5-day return window. 
  • Items that are damaged, stained, altered, or worn.  
  • Customized orders or items purchased during clearance/sale events marked as “Final Sale”. 
4. Order Cancellation 
  • rders can be cancelled within 1 hours of placement, provided they haven’t been shipped. 
  • After dispatch, the order will be subject to our Return & Refund Policy. 
  • For any refund-related queries, please feel free to contact our team: